MANAGERS’ ROLES ARE EVOLVING

Managers must practice the art of getting things done through organizational resources, which include workers, financial resources, information, and equipment. At one time, managers were called “bosses” and their job consisted of telling people what to do, watching over them to be sure they did it, and reprimanding those who didn’t. Many managers still behave that way. Perhaps you’ve witnessed such behavior; some coaches use this style. Today, however, most managers tend to be more progressive. For example, they emphasize teams and team building; they create drop-in centers, team spaces, and open work areas.